Covid-19 Coronavirus

It has been announced that we can now resume eye examinations for NHS and private clients. We will be gradually contacting clients who are overdue for their eye exams, but if you are having particular difficulties please feel free to contact us.

Inevitably we have had to make quite a few changes to keep both staff and clients as safe as possible.

* Access is strictly by appointment. * Please do not attend if you or anyone in your household are experiencing any symptoms of Covid-19 or feel generally unwell. * Please do not attend if you have been advised to self-isolate.

 

  • Please try to be punctual to minimise overlaps with other clients

  • There are clear signs at the practice entrance to guide you, and our friendly staff are always happy to help.

  • On arrival you will be asked to sanitise your hands. If you are wearing gloves, please remove them and then sanitise your hands (as gloves cannot be effectively sanitised)

  • Customer numbers are controlled and limited, and we ask that you maintain social distancing whilst in the practice.

  • We have installed protective screens for benefit of staff and customers and request that staff directions are followed.

  • Eye examinations and some aspects of spectacle dispensing will entail close contact, therefore our staff will wear full PPE where appropriate and sanitise the consulting room after every client.

  • You will need to wear a face covering for any close contact (eg eye examination/dispensing procedures) which can be home made. The practice has clearly signed areas where this is required.

  • Appointments are required for frame dispensing. Any frames that are tried on are taken away for for treatment with a UV-C cleaner before being returned to display, so please do not touch them unless supervised.

  • The practice will be sanitised regularly through the day.

  • Please do not bring anyone with you to the appointment unless absolutely necessary.

  • For contact lens appointments please bring your spectacles and your own solutions and case.

Sorry for all the restrictions but it’s the only way we can make it work and hopefully it won’t be too long before we are through it all.

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